If you are not entirely satisfied with your purchase, we're here to help
You have 7 calendar days to notify and return an item from the date you received it
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
If the item is due to order error on your side we reserve the right to charge a handling charge of 25% of value of goods.
Unfortunately sale items cannot be refunded. Only regular price items can be refunded.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To return an item to us, please mail it to the following address:
Croso House, Unit 4 Apex Business Park, Apex Way, Leeds, LS11 5LN
You can also contact us if you have any questions.
If you have any questions on how to return your item to us, contact us.